Return Policy - Can I Return My Order?

Retail Product Policy

We can accept returns on retail products within 30 days of purchase so long as the item is in new condition and is returned in the manufacturer's original packaging. Packaging must be unopened and undamaged. We do not issue a refund for the original shipping cost, as the carrier has already rendered their services.

Kydex Product Policies

MARS Mag Carrier

Can be returned within 30 days of receipt so long as it is in new condition.

Ragnarok/RagnarokSD Holster

Can be returned within 30 days of receipt so long as it is in new condition.

Sidecar Holster

Can be returned within 30 days of receipt if you are not satisfied with the Sidecar or 
Ironside. The holster does not need to be in new condition to qualify for a return. We want you to 
use the holster how you normally would, then if you still have any complaints, we're happy to 
help you with a return. However, our Customer Service team is here to troubleshoot 
any fitment or carry issues you may have before moving forward with a return.

Please email us at team@trex-arms.com for information on how to start the return process.