We cannot accept exchanges on any of our items.
We can accept returns on stocked products within 30 days of purchase so long as the item is in new condition and in the original packaging. The holsters that can be returned are Ragnaroks and MARS Carriers.
We are not able to accept returns on Built to Order holsters, as they are made to your specifications.
Please email us at email@example.com for information on how to start the return process.